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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"My experience purchasing my new Can am Maverick was great. Thank You, Stephen and Les."
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By: Kevin Cheney , WA
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"good price, very easy to deal with."
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By: Anonymous
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"My salesman Mitch was so knowledgable and helped me have confidence in my purchase! He was so helpful when it came to making my decision about my purchase. I always recommend him to my friend when we asked where I got my bike. "
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By: Anonymous Spokane , WA
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"Great friendly service, got a great deal on tires for my sport bike and finding the part I needed was easy with the knowledgeable service department staff. I will be coming back to you for my future motorcycle needs!"
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By: Steven Ephrata, WA
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"I brought in my R1100 GS for major service late last year (2010). The centerstand bolt had cracked which caused severe stress on the remaining bolt which resulted in the engine case cracking. My 100,000 mile BMW quickly became the SS Valdez! The service department manager, Josh, was excellent to work with as he provided accurate quotes and schedules for when the work would be done. The service tech made sure I knew what was going on and if there was anything that should be taken care while the bike was in the shop. Upon getting the bike back I have taken it through its paces and it runs as if there was never any damage. I am very satisfied with the quality and professionalism that the Westside service team provided me and would recommend them to others seeking TLC for their BMW! Mike Wallace "
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By: mike spokane, WA
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"My husband and I were interested in the Olympia gear,,Todd E was extremely patient with us and spend a lot of time explaining the various styles. After recieving our apparal I found I needed to exchange my jacket, and I called Todd and he didn't hesitate to order a different size..no hassle..THANK YOU very much Westside...we want you to be successful with your BMW leg of your dealership!!!!"
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By: Lori Coeur D Alene, ID
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"Hi I restore vintage Yamaha sport bikes and you got a very knowlegeable guy in parts dept Todd (soupy) He knew my 1980 XS850
and was a great value to me during a restore job. Todd is the only guy
I see when I need parts for my jobs. Thanks a lot Todd and the rest of the TEAM. !!!!!!!!!!!!!!! I just got my next project and I will be down to see you guys. Thanks again.. Dcopierdoc"
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By: Dave Spokane, WA
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"I love my ZX14!!! Everyone is great to work with there.. I will continue to see eveyone at Westside for all my motorcycle needs...Thank again for everthing...
Robert"
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By: Robert Spokane, WA
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"I bought my '06 650R there, and love the people, service and products. I miss that place :)"
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By: Alex Fremont, CA
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"My experience at Westside was exceptionally good. Chris Thomas my sales rep. bent over backwards to insure that the purchase on my Goldwing was perfect in every way. The parts people were great and the service staff was excellent. Scott's organization puts every other motorcycle shop to shame and I have seen many of them. His whole operation from the receptionist to delivery is head and shoulders above the rest. "
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By: John Spokane, WA
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"I bought my first bike since being a kid from Westside just last month. It is a new 2009 Kawasaki KLR 650. Dan in sales and Ted in Finance were absolutely great guys to work with and were very courteous and responsive to all my questions. I absolutely love my new bike and they set it up well. I can't get enough time on it riding all the country I have in my area. I based my choice of this dealership based on several of these testimonials. I absolutely would buy this bike through these guys if I had to do it all over again. Thanks."
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By: James Okanogan, WA
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"My purchase of a 2008 Kawasaki Vulcan 900 Classic LT was made simple and enjoyable. I contacted the dealership through email to sales stating exactly what I wanted to purchase and I inquired if financing could be completed through the Internet. Chris answered my email promptly, stated the motorcycle I wanted wasn't in their showroom but he could get one and that yes financing could be completed on the Internet. The next day Chris had arranged for and had the motorcycle delivered. The financing was approved so all I had to do was sign the papers when I picked up the motorcycle that Saturday. The whole process from inquiry to purchase was completed within one week. I have never been to any dealership for anything and received the respectful and professional attention from every member that I had any contact. This place is awesome and the people who work there are responsible for this place being awesome. I would recommend this dealership without hesitation in a heartbeat."
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By: Patricia Brewster, WA
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"Bought m y first quad there a bit ago and will always do business with westside from now on.
There was an initial problem w the quad and it was unforseen and would have been impossible for the guys to know they were selling it like this. I found it when got on the trails later that day so I immediately brought it back and the guys in the shop fixed it for free in less than 18 hours. At most other places I guarantee I would've gotten the shaft and a bill but because of this show of good faith I am only going to do business w Westside.
Also, they have good gear, high end and mid-range so you don't absolutely have to be rich."
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By: Anonymous davenport, WA
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"WESTSIDE puts all the other local shope to shame by FAR!!!"
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By: Anonymous spokane, WA
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"Greetings Scott,
I received a card from your dealership with questions regarding my experience with Westside. Because my experience was, and always has been excellent, I decided to write this note.
First off, in all the years that I have browsed your showroom, never have the sales staff tired of my endless questions. This shows a real concern with both the dealership and the customer.
Secondly, when I did FINALY decided to purchase the KLR, Jason and the team really worked hard to insure that the new bike was delivered on time. Even though the bike would not start after I got it home, Jason cleared the way to have my bike fixed promptly. This says a lot about the sales staff, who helped resolve a factory issue after the sale.
Thirdly, Todd was very helpful with his experienced advice on parts and accessories. He really knows the good stuff from the crap.
Fourthly, the service department was fast and thorough with both the starting problem and the break in period service. They offered advice and tips as to best break in my new bike and offered cautions about new tires on wet roads.
And of course, the detail guys, the ones that have to do all the paperwork, where great. They made the experience quick and professional. The gals at the cashiering desk have always been friendly and competent.
All in all I can not think of one thing that needs changing. Keep up the great job.
PS. Having and sponsoring the motorcycle safety class at Westside is really appreciated.
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By: Judson Cheney, WA
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"Always great service. I have purchased 2 new bikes there, and will be back for my next ones! Parts department is super helpful."
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By: Aaron Cheney, WA
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